Privacy Policy – BlueCool.co.uk
Last updated: 29 August 2025
BlueCool.co.uk (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or purchase our products.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name
- Email address
- Billing and shipping addresses
- Payment information (processed securely by third-party providers)
1.2 Non-Personal Information:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referring website or search terms
1.3 Cookies and Tracking:
We use cookies and similar technologies to improve your experience, analyse site traffic, and personalise content. You can manage cookies via your browser settings.
2. How We Use Your Information
We use your information to:
- Provide and manage our products and services.
- Process payments and fulfill orders.
- Communicate with you, including sending updates or promotional materials (you can unsubscribe at any time).
- Improve website functionality and user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Service providers: For payment processing, shipping, email communication, or website analytics.
- Legal authorities: If required by law or to protect our rights.
All third-party providers are required to safeguard your data and use it only for the purposes we specify.
4. Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
Important: No website or internet transmission is 100% secure. By using our website, you acknowledge and accept these inherent risks.
5. Your Data Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent to marketing communications at any time.
- Object to processing or request restriction in certain circumstances.
To exercise any of these rights, please contact us at support@bluecool.co.uk.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance website functionality
- Analyse user behaviour for improvement
- Personalise content and marketing
You can block or delete cookies through your browser, but some features of our site may not function properly without them.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites you visit.
8. Children’s Privacy
BlueCool.co.uk is not directed at children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
9. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once data is no longer needed, it will be securely deleted or anonymised.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last updated” date. Your continued use of the website constitutes acceptance of the updated policy.
11. Contact Us
For questions, concerns, or requests regarding your personal data, contact:
Email: support@bluecool.co.uk
Address:
The Attic – RM2030
806 Ripple Road
IG11 0UE
